Hello. I'm Echo.

Project Manager I handle your difficult projects for you. With a smile. And lots of coffee. More about me

Echo A. Woolf, MBA, PMP

Project Management is what I do. It's something I'm passionate about and take very serious. By serious I mean that I have an amazing time, get the job done and leave everyone happy.

“The P in ‘PM’ is as much about people management than it is project management.” - Cornelius Fichtner

Technically I'm a project manager with experience leading cross-functional teams to plan, launch and manage world-class SaaS innovations. But really, I'm a magician that figures out everything that could go wrong before it does.

Contact Details:
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My Resume

Work Experience 2010 - Now
2018 - Now

Responsibilities:
Owns & manages all facets of the business from conception (startup operations), to business plan growth strategy outlined in the 3, and 5-year business model. Drives sales efforts and shoulders responsibilities of proposal writing, accounting and project management. Monitor all aspects of the business operations including strategic planning, research, HR, and marketing.

Selected Accomplishments:

  • Executes marketing/sales plan to increase sales leads to support initiative of increasing new business by over 20%. New sales have increased by 25%, exceeding goal
  • Reviews existing tools and coordinates migration transfer of existing data into a required format for the new system to minimize down time, loss of data while increase overall efficiency and productivity by 40%
  • Establishes personal and professional rapport and credibility through prompt follow-up and detailed delivery of information, services, or solutions to solidify client, and third-party relationships resulting in practical opportunities and sustainable streams of revenue

2017 - 2018

Responsibilities:
Provides project oversight and department strategic planning on behalf of the implementation team.

Selected Accomplishments:

  • Facilitates tiger team efforts with the objective to solve complex problems and develop multi-dimensional solutions resulting in continuous quality improvements across various departments within the organization
  • Monitors workloads and coaches junior project managers on overall job requirements in addition to overcoming challenges on their projects which translates into gaining control of work assignments, building better relationships with their customers, and increasing confidence and personal impact
  • Identifies bottlenecks in project initiation process, raises concerns and drives discussions with all impacted internal stakeholders achieving 20%-time savings while integrating quicker and more efficient communication internally and externally

2014 - 2017

Responsibilities:
Experienced project manager actively managing and supporting civil rights software (SaaS) implementations for city, state and federal government agencies.

Selected Accomplishments:

  • Delivered a high-profile project that included module configuration, data migration and system training in 6.5 weeks, exceeding the 8-week timeline required by the customer before their legacy system became unavailable
  • Turned around and saved an implementation, successfully restoring client confidence for a 4-month at risk project by building and deepening customer relationships for the express purpose of surpassing client expectations and advancing project status
  • Orchestrated all efforts for a software optimization project with the goal of maximizing existing customers use of current and new system configuration, ultimately increasing efficiency in staff processing times by more than 30% in the first year

2012 - 2014

Responsibilities:
Corresponding daily with affiliates, analyzing management reports, and coordinating with various internal business groups for successful project implementations.

Selected Accomplishments:

  • Actively worked with 25-40 storage locations simultaneously to implement a SaaS solution, while addressing the customer business need, and balancing the time and resource constraints that were present
  • Accomplished a seamless migration and data integration that was transparent to client’s customers through a strategic rollout which included a process outline and suggested methods of communication which minimized customer impact during cut over
  • Spearheaded the design and development of storage facilities blueprint projects by coordinating efforts from the requirements gathering through completion while monitoring critical paths, anticipating and identifying bottlenecks, evaluating alternatives, proposing viable solutions and escalating major issues to ensure the project was delivered on time and to the quality standards practiced

2010 - 2012

Responsibilities:
Managed daily business operations including delegating responsibilities, establishing an appropriate system of accountability, building and sustaining relationships with vendors, handling payroll, managing business inflows and outflows, hiring and training, and improving business processes.

Selected Accomplishments:

  • Successfully trained 5 employees in 6 months with data entry, payment processing and knowledge of system database which positively affected patient retention by 5%
  • Provided daily, weekly and monthly status reports to the owners and stakeholders identifying areas of growth/opportunity and low performing business categories in order to enhance communication and take proactive measures which led to the company meeting or exceeding company performance goals for 6 of 8 subsequent months
  • Approved all purchases and payments for company operations, to ensure optimal cost savings, resulting in 15% expense savings per month

My Certifications 2003 - 2012
2010 - 2012

Project Management Institute

License: 2108478

My Education 2003 - 2012
2010 - 2012

Keller Graduate School of Management of DeVry University

2005 - 2008

DeVry University

My Latest Work

When you love what you do, it shows in your work.

Marketing Plan
Case Study
Resume Overhaul
Content Writing

References

I'm not saying I'm a big deal...but these people are.

LogMeIn

"I worked alongside Echo at B2Gnow, where I witnessed her progressively develop strong leadership and interpersonal skills. At B2Gnow, Echo proved to be a very valuable technical resource and project manager. She was considered the subject matter expert in all of the B2G system and its functionality.

Echo’s critical thinking and technical skills played an integral role in troubleshooting system issues and solving client related challenges. Her execution and decision-making process prevented several project related incidents without implications."

Steve Stein Project Manager
CMA Consulting

"It’s not often you meet someone as talented and amazing as Echo. I have had the luxury of working with Echo for over a year at B2Gnow. As a Business Systems Analyst, I worked closely with the Project Managers, and Echo was always at the front of the lines in advocating process improvements, creating efficiency where nobody thought to look, and making everyone’s lives simply better overall.

There are a multitude of challenges the Project Managers face here, and she gracefully navigates those challenges with immense success. Although these are extremely difficult challenges, she almost makes it look easy. Echo consistently strives to successfully apply the Project Management philosophies in her work, but one thing that always stood out to me is her uncanny ability to manage difficult people. There are things that can be taught to almost anyone, but her natural ability to handle these tough clients is a unique and rare talent, and one that is awe-inspiring to watch in action."

Joey Freitas Lead Business Analyst
Select Medical

"Echo is very detail orientated with a drive like no other. She is very passionate about her work and takes great pride in everything that she does. She is a great project leader, and knows how to take charge and complete tasks on time. Echo is an asset to any organization, as she is a team player and goal orientated."

A. Bushay Health Information Manager

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